Privacy & Cookie Policy

This website is operated by the SCQF Partnership, a company limited by guarantee and registered charity based at 201 West George Street, Glasgow G2 2LW. SCQF Partnership is the controller of personal data processed in accordance with this Privacy & Cookie Policy and is registered with the ICO under registration number ZA325276.

We are committed to preserving your privacy. Please read the following privacy policy to understand how we use and protect the information that you provide to us.

What Information do we collect?

Your name and email address for the purpose of subscribing to our newsletter (via Beacon CRM & Mailchimp);
Your name, email address and telephone number when you contact us through our website;
Information about your computer and about your visits to and use of the website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and website navigation); and
Your name, job title and email address where you are required to create an account on behalf of a Credit Rating Body that you work for;
Your name, job title, telephone and email address if you are a member of any of our committees or our Board or are a legitimate business contact;
Your name, address, job title, email address and telephone number when you register for one of our workshops or events (via Beacon CRM).

Using your personal information

Personal information submitted to us via the website or a third party such as Beacon CRM, Mailchimp or Google Forms will be used for the purposes specified in this Privacy & Cookie Policy:

to improve your browsing experience;
to send you email notifications which you have specifically requested;
to send you communications and resources necessary to take part in a workshop or event you have registered for;
to keep a training record of any workshops or events you have registered for;
to address enquiries and complaints made by or about you relating to the site;
to analyse the information we collect so that we can administer, support and improve and develop our business and the services we offer;
where relevant, to allow you to access and update the SCQF Database and other Credit Rating Body information;
for all other purposes consistent with the proper performance of our operations and business; and
to contact you for your views on our services;
to send you email notifications regarding the status of entries on the SCQF Database

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests, including where we have a legitimate interest to allow you to access the Credit Rating Body areas of our website; and
Where we need to comply with a legal or regulatory obligation.

Please note that we may process your personal information without your knowledge or consent, where this is required or permitted by law.

We may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data.

Marketing

It is your choice whether you receive information such as marketing from us. If you indicated that you are interested in receiving regular information about SCQF Partnership's activities, we will send you communications either electronically or by post. In addition, we may send you direct mails that we feel may be of interest to you. We will not contact you for marketing purposes unless you have given your prior consent. If, at any time, you no longer wish to receive this information, please send a written request to info@scqf.org.uk

Also, all of our email marketing correspondence gives you the option to opt-out of receiving further marketing emails. Please note that you will still receive emails directly related to an enquiry you have submitted via our contact form or from the SCQF Database if you are a registered user.

We use a third party provider, Mailchimp, to send out marketing emails. Mailchimp also allows us to gather statistics around email openings, clicks and geolocation to help us monitor and improve our marketing email. The statistics gathered are used for internal purposes only and will never be shared with 3rd parties.

Sharing your information

The information you provide to us will be treated as confidential. We may disclose your information to other third parties who act for us for the purposes set out in the policy or for purposes approved by you, including to suppliers who provide marketing, financial and IT services.

Transfers outside the UK

Most of your information will only be stored within the UK. However we do use the services of third party providers for some of our data storage and marketing activities. See their privacy policies:

Data Retention

Your information will be stored via Beacon CRM and/or Microsoft and/or in the SCQF Database if you are a credit rating body database contact.

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Links to Other Sites

The SCQF website contains links to other sites not affiliated with the SCQF or SCQF Partnership. These sites have their own policies and practices with respect to online privacy, and SCQF Partnership cannot be responsible for the privacy practices or the content of these unaffiliated web sites.

Your Rights

Under Data Protection Legislation, you have the right in certain circumstances to:

Request access to your personal information (commonly known as a “data subject access request”). This enables you to receive a copy of the personal information we hold about you and to check we are lawfully processing it;
Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected;
Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below);
Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party). You also have the right to object where we are processing your personal information for direct marketing purposes;
Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it;
Request the transfer of your personal information to another party; and
Withdraw your consent to the processing of your personal information where we rely upon your consent to process the information.

If you would like to exercise any of your rights above, please contact us using the details below.

You also have the right to make a complaint at any time to the Information Commissioner’s Office (https://ico.org.uk/).

Cookies

A ‘cookie’ is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a web server and stored on your computer’s hard drive. Cookies do not damage your computer. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. You can decide if you want to accept cookies by changing the settings on your browser to accept all cookies, reject all cookies, or notify you when a cookie is set.

SCQF Partnership uses cookies to assign identification to your individual browser. This identifies your browser, but not you, to our servers every time you visit our network. Cookies by themselves cannot be used to find out the identity of any user. Unless you voluntarily advise us, SCQF Partnership will never know who you are, even though we assign your browser a cookie.

The information gathered through the use of cookies allows SCQF Partnership to offer a quality service and easily accessible online content to our users, and catalogue traffic patterns throughout the website in a manner that provides personal privacy protection.

We also keep track of your IP address to gather broad demographic information about you, such as your location and your Internet Service Provider. SCQF Partnership may also collect aggregate information on how our users are utilising the site. This might include information regarding traffic patterns through the site.

For more information on cookies and their use please visit http://www.aboutcookies.org

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limited access to your data to those employees, agents, contractors and third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

Changes to our Privacy Policy

We will update this policy if the arrangements under which we process your data change. Please check this page occasionally to ensure you are happy with any changes, and any substantial changes or those affecting your rights and freedoms will be highlighted on our website.

Contact Us

If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact info@scqf.org.uk